70% of companies now have a formal governance of sustainability in place. Creating a sustainable business has never been more important. It’s what customers have come to expect from their chosen suppliers.

It is no longer about steadily progressing towards being a business that meets their sustainability goals. It’s quickly becoming about streamlining and revolutionising your existing processes to ensure you’re positively contributing towards a greener society.  

But what can digital professionals do to create more sustainable businesses, and how can you use digital channels to better educate your customers about how to live more sustainably?

Microsoft is dedicated to leading a decade of ambition and action, creating and employing tools to help address the world’s water challenges, committing to being carbon negative by 2030, and setting goals to promote sustainable development and low-carbon business practices globally through their sustainable business practices and cloud-enabled technologies.

To discuss this further, we were be joined by Microsoft’s Danielle Lara, an Account Executive currently operating within the Utilities space, with a strong focus on helping her clients to become more sustainable businesses.

Watch on-demand to discover:

  • How you can drive cultural change inside and outside of your organisation;

  • How you can optimise your current digital processes to be more eco-friendly;

  • How you can align your sustainability goals to meet your customers’ expectations

  • How you can better educate your customers about how to act sustainably via your digital channels;

  • How Microsoft can help you to progress on your sustainability journey with their sustainability solutions, tools and resources.

Our webinars are conversation-led and explore the key issues. They are designed so you can take away practical suggestions which can be implemented by your business, to help you excel with your customer experience transformation.

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