Watch episode 8 of our #Whatif series on demand. In this conversation, we explore the perils of your website not scaling to meet unexpected spikes in customer demand, chatting with Simon Green, CTO at cloud consultancy Wirehive.
With uncertainty a sure bet this year, whether it be weather-related, economic, or a pandemic, one thing that is certain is your website is going to be coming under unexpected traffic spikes.
When these happen, is your business still able to provide a great digital customer experience, or do your systems struggle under the strain? Will your website flounder like many leading organisations did during this year’s challenges, or during major storms?
“What will I get out of watching?”
- How agile, scalable cloud technology can give you an ever-expanding traffic capacity, making sure your site never goes down, and your customers can always reach you when they need to;
- How to avoid situations like large retailers faced this spring, when “virtual queues” to access websites ran into the 10’s of ‘000s;
- How to plan the most successful cloud migration strategy, delivering maximum business impact.
Whilst our webinars are conversation-led, exploring the key issues, we also focus on the practical suggestions which can be implemented by your business to help you excel with your customer experience transformation.